Family Service Madison

Programs & Services

Go to Outpatient Services

Outpatient Services

A vast, individualized programs based on information and experiences presented by the client. Services are provided to individuals, children, couples, and families who are experiencing a wide range of problems, including trauma, depression, anxiety or panic, stress, issues related to physical, sexual, or emotional abuse, relationship or family problems, grief and loss, issues related to transition, or exposure to domestic violence.

Go to Day Treatment

Day Treatment

Steps to Success Day Treatment: A culturally sensitive family systems approach to intensive mental health day treatment, utilizing children’s and families’ strengths to create sustainable change for resilient children.

Go to In-Home Services

In-Home Services

A strength-based, family-focused approach provides the foundation for all supportive interventions utilized by our in-home program.

Go to Birth to Three

Birth to Three

Bridges for Families Birth to Three is an early intervention program for infants and toddlers with developmental delays or disabilities and their families living within the Madison Metropolitan School District.

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About Us

A community-based non-profit serving and celebrating families since 1910
•Our Mission: Providing human services to instill hope and promote wellness in our community.

• Since 1910, Family Service Madison has been serving and celebrating families. As a nonprofit human service agency, we offer help to people of all income levels. This year, we will work with more than 5,000 families in our continued and dedicated efforts to support family life in Dane County, Wisconsin. As an extension of our mission to serve, we are now also offering help to other nonprofit agencies, forging partnerships and collaborations the help those agencies continue to provide for our community, even in a time of diminishing resources.

  • Average score (2017 calendar year)

  • Average score (2017 calendar year)

  • Average score (2017 calendar year)

  • Average score (2017 calendar year)

Meet our therapists!

Greg Chism, MSW, LCSW

Director of Employee Assistance Program
I primarily provide short-term cognitive behavioral, solution focused therapy for individuals, and couples seeking assistance through their Employee Assistance Program. I specialize in mood disorders, anger management, relationship, grief/loss, and trauma.

Theresa Ditlow, LPC

MA-Clinical Psychology, IL School of Professional Psychology-Chicago Campus; Trained in TF-CBT (Trauma Focused-Cognitive Behavioral Therapy) and EMDR (Eye Movement Desensitization and Reprocessing)
I have experience providing evidence-based, trauma informed psychotherapy treatment in a variety of mental health settings. I work with children, adolescents, adults & families dealing with a variety of behavioral & mental health issues including mood and anxiety, trauma, life transitions, and grief.

Michelle Hemken, MS MFT

CCS Provider, Prepare/Enrich Certified Facilitator
As a systemic therapist, I believe in the power of each person to understand and use the impact of their past, current and future relationships to illicit personal growth. I support individuals, couples and families, from all cultures and beliefs, through life transitions and mental health challenges.

Barb Knutson, LPC

Licensed Professional Counselor
I provide general psychotherapy for individuals, couples, children, & families. I work with people who are experiencing life transitions, depression, anxiety, adjustment disorders, & other mental health issues, & I also offer a comfortable, non-judgmental place to meet and discuss your concerns.

Ann Lewis, MS, LPC

Trained in EMDR (Eye Movement Desensitization and Reprocessing)
With 20+ years of experience, I have worked with individuals across the lifespan with diverse backgrounds. Using a quiet, hopeful manner, I work with each individual to rekindle belief in themselves to discover inner and outer resources that help them thrive.

Emily Natera, LPC-IT

Working primarily with families in their home, I use a strengths-based approach, helping people recognize they have the ability to overcome the difficulties they are experiencing. I empower & educate parents to create safe & healthy home environments, & I also work with adults & children in group settings.

Jude Nichols, LPC

I have specialized in working with children & families at FSM since 1998. I believe psycho-education and supportive psychotherapy can enhance well-being. I approach each individual or family as unique & modify interventions based on their culture and life experience encouraging strength-based changes.

Natalie Thwing, LPC

I work with families in their homes supporting their growth and cohesion through improvement of relationships & communication. I have been with FSM since 2011 & worked with families & individuals in a variety of settings (outpatient, schools, & day treatment) 8 years prior to working at FSM.

Teri Varney, LCSW

Licensed Clinical Social Worker & Counselor
I work with individual adults, couples, and families to find their strengths, change negative patterns, & create peace and safety in relationships. I also work with clients to uncover & face those obstacles, changing and molding them into growth opportunities.

Randy Wagner, LPC

I have been a licensed practicing counselor for over 20 years. By incorporating a number of clinical approaches, I have been able to effectively work with children, adolescents, adults and families. Cognitive behavioral therapy, family systems work and play therapy are frequently used approaches.

What clients are saying about FSM

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Latest News

FSM is hiring multiple positions - click on the Careers tab for more information!